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Jcpenney Optical - 2 pairs for $99? Yeah right.

When all is said and done, you end up paying way more than $99. And if you need your glasses shipped sooner, it is $25 - per pair, and that’s when you pick them up yourself. Don’t fall for the “specials” - they are not bargains at all.
1.7
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#1162497
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I spent over a thousand dollars on what we were promised quality prescription lenses, and frames, 3 pairs, they were supose to be Teflon scratch resistance, bifocals. 2 weeks later i had to bring my husbands back because they got so scratched, we only use soft cloths...
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1.0
#1159200
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I'd ordered glasses just to find they were useless in reading a menu or viewing my computer screen. I'd called and spoken to the 'manager' who asked me to come in so he could help. He was professional and polite on the phone. What I experienced from there was...
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#1147132
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December 2016 I saw Dr Lelonek for eye exam, been going to him for years, the Best. After the exam, he said Penney prices are compatible to Costco. So, I gave it a try, BIG MISTAKE!! Paid over $300.00 It appears that all the lady wants, is to push the more expensive...
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1.9
I liked
  • Dr lelonek
I didn't like
  • Terrible customer service
  • Defective glasses
#1144146
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I was at the mall of ga, and the young lady Sam was no help in helping me find glasses, she was lazy, and gave me know info that help me in choosing a pair of glasses, I reported her to the manager but in the middle of the conversation , I was put in hold and she never...
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1.0
#1135257
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Jcpenney Optical - Rip off alert!! - JC Penney Optical Newington NH

My wife went here for the 2 for 99 dollar progressive. When we went to the Manchester CT location her prescription made it 2 for 219 dollars. This time they tried to charge her 495 DOLLARS!!!!!!!!!!!!! under the "2 for 99" deal. We will be filing a complaint with the state of New Hampshire. This is known as the "bait and switch" and is consumer fraud. {{Redacted}}
1.0
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Website
#1134461
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I requested my appointment with Penny's Optical one week ago. I have used their services for a couple of years. I have no complaints with the optometrist that was working (9/12/17) that day other than I'm not too sure his diagnosis is correct. I had been having flashes...
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1.0
I didn't like
  • Being lied to
#1127455
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I went to Penny's out of convince . The eye exam was A#1 The first pair of frames I picked out fit great but the arms or part that rides on your ears were bent way out, the way a pair of glasses may get over the years. I asked if they could fix them they said no pick...
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#1117336
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Had a very bad experience with JCPenney Optical, Mall of GA- October 2017 Staff was very, very unpleasant, the two girls working there looked very unhappy.. just like above their heads was all rain and thunder!! Not even a smile! They seemed very disturbed of having...
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1.4
#1116763
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Jcpenney Optical - The worst ever

The worst ever trying to get the lens replaced for A year now and have gotten nowhere I keep going in and nothing happens they say they will call and don’t I have Insurance for mom to wear is $35 to replace them and they’re trying to charge me $89 and they say they will call me back and don’t good customer service at all do not help at all either do not handle problems whatsoever
1.1
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Customer service
Discounts and Special Offers
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Price Affordability
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Value for money
Website
#1113053
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