Not resolved
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

Update by user Oct 19, 2016

You can NEVER get the lenses clean. Your vision is always smeared!!!

Update by user Oct 19, 2016

I won't be using using JCP Optucsl again and have shared this experience with many friends.

Original review posted by user Oct 18, 2016

Never Again!!

December 29,2015 jumped on a special JCPENNEY was running for HD vision lenses. My husband and I both got glasses. The lenses are always smeared and scratched. JCP replaced once due to poor quality, but 2nd pair is the same.

We live an hour away and have made 7 trips. The frames will not keep their shape on your face and are uncomfortable to even wear. No one in my local town will touch them!!

I have learned a very valuable lesson on sales at JCP!!! No thank you!!!

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Jcpenney Optical and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Jcpenney Optical.

Check out the best and the worst companies in Eye and Ear Care category for more informed decision or compare Jcpenney Optical to other companies on our site.

Had an Experience with Jcpenney Optical?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Widex - Hearing Aids Review Widex "Eight-nine years ago purchased an Oticon for my right ear from an Audiologist in Santa Barbara on Castillo. Very pleased with this hearing aid. A year later based on a..." Read more GlassesUSA - Glasses broke within 90 days GlassesUSA "Had ordered the glasses and wear them everyday. I am an office type person and not exposed to a lot of harsh environments or tasks that could possibly damage my..." Read more Eyebuydirect - Glasses broke Eyebuydirect "As i was sitting at my table, i went to take my glasses off to shower and as i proceeded to take them off the left side just snapped off...." Read more Starkey Hearing Technologies - Series S Hearing Aids Review Starkey Hearing Technologies "My sister and I have very severe hearing loss, we used your hearing aids for many many years, almost a year ago we got your newest supposingly your best digital..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more Sonic - Absolutely terrible Sonic "Some girl with short blonde hair was taking my order and she had an attitude problem and she got mad because I said I wanted marinara sauce with my tatertots..." Read more One World Van Lines - Had I known I would havve Run as fast as I could One World Van Lines "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more