Product: Jcpenney Optical Eyeglasses Clear all filters (0 of 55 reviews match)
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I spent over $800 in that place and was told that my glasses would be ready in 5-7 days for pick up. 2 weeks went by and no one called me to say anything. So I picked up the phone to ask what’s the status of the order and why I haven’t received a call. The guy who...
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Jcpenney Optical Eyeglasses
#1266838
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Jcpenney Optical - Junk glasses and didn’t get what I paid for.

Got what they said was the best lenses they had and after waiting forever to get them in you couldn’t see through them. Sent them back off 3 times and they are a joke.
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Jcpenney Optical Eyeglasses
#1248284
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When I picked up my glasses I was unsatisfied with them. I told the woman that they aren't right and was told about adjusting to the new prescription and how her first glasses took her months for her to adjust to them. I went through this same $%@*& B/4 with the same...
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Jcpenney Optical Eyeglasses
#1238370
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I spent close to 400.00 on 2 pair of glasses. Transition scratch free extra warranty. I go back because the glasses are not turning in sun. She puts it under thier UV light and of course it's gonna turn. They wanted me to wait and break them in. Do I did nothing...
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2.4
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Jcpenney Optical Eyeglasses
#1225327
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I am now accusing JCPenney Optical of a bait-and-switch as I ask to see the original pair of glasses that I originally ordered that were hanging on the outside Shelf. Obviously there are nowhere to be found. My purpose was to compare what I actually got to what I...
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1.9
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Jcpenney Optical Eyeglasses
#1205940
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I had a $250 allowance with my insurance company for glasses.They have one price posted and when you're getting them they quote a double the price amount. I said forget it and all of a sudden I could get my glasses for what I had. How is that possible unless they are...
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Jcpenney Optical Eyeglasses
#1189694
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When I initially picked up the glasses, the prescription had been done improperly, and they had to be sent back to be redone. After I finally received the glasses with the right prescription, I have had to return to the optical shop 9 times in 16 months because the...
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1.3
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Jcpenney Optical Eyeglasses
#1189142
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Jcpenney Optical - Amazing. Greatest optometrist!

I went a week ago for an eye exam and for a new pair of glasses. This was my second time going to the one in Mall of Georgia and i refuse to go anywhere else. The doctor is super sweet and explained everything to me in a way that i could understand. Every time i go i get in and out and leave happy. My glasses came quicker than expected and I LOVE them. Very happy with both times Ive come here.
5.0
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Jcpenney Optical Eyeglasses
#1176936
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Both my husband & I got glasses (May & July 2017) My glasses had a screw break on the nose piece- These were sent back as a manufacturer defect.When I got them back 2 weeks later, I noticed that the attachment point was still loose and the glasses "wiggled" a lot. Was...
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2.4
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Jcpenney Optical Eyeglasses
I didn't like
  • Poor quality of glasses
#1175510
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Jcpenney Optical - Dissatisfied customer!

Very upset that my glasses get scratched. This has happen twice. Your optical emplyee was very rude and told if it happen again there's nothing they can do. PS I'm very careful when cleaning my glasses also I had have glesses from other places that I still own and are in perfect condition. Thank you From a very dissatisfied customer
1.2
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Jcpenney Optical Eyeglasses
#1168859
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