Product: Jcpenney Optical Eyeglasses Clear all filters (0 of 60 reviews match)
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To start, JCP managed get the prescription wrong, since these were Progressive lenses in HD, JCP told me I needed time to adjust. BS - I had been wearing progressive lenses for over 25 years. They ground the wrong Rx. It took two weeks to get my glasses back. I can...
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Jcpenney Optical Eyeglasses
#1337915
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Early June 2018 i purchased regular glasses and sunglasses. When they arrived I could not read anything from either of them. They were sent back. Today, after my month long trip that I told them i was going on, and they put a rush order to get them here before my trip,...
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1.4
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Jcpenney Optical Eyeglasses
I liked
  • Selection of glasses
I didn't like
  • Product excellence
#1307084
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Jcpenney Optical - Worse glasses ever!

Worse fitting glasses and can’t see out of these glasses, have some kind of film on the lenses, even after clearing as instructed by sales person, they still cloud up.
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Jcpenney Optical Eyeglasses
#1303714
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I had an eye exam, ordered glasses. Lenses came back, they were too strong for my eyes. Was told to give it a few days. Called 3 days later, made appt with doc again. She said rx too strong. Ordered new lenses with new rx. They came back wrong. I could not focus on...
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2.7
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Jcpenney Optical Eyeglasses
#1267939
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I spent over $800 in that place and was told that my glasses would be ready in 5-7 days for pick up. 2 weeks went by and no one called me to say anything. So I picked up the phone to ask what’s the status of the order and why I haven’t received a call. The guy who...
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Jcpenney Optical Eyeglasses
#1266838
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Jcpenney Optical - Junk glasses and didn’t get what I paid for.

Got what they said was the best lenses they had and after waiting forever to get them in you couldn’t see through them. Sent them back off 3 times and they are a joke.
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Jcpenney Optical Eyeglasses
#1248284
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When I picked up my glasses I was unsatisfied with them. I told the woman that they aren't right and was told about adjusting to the new prescription and how her first glasses took her months for her to adjust to them. I went through this same $%@*& B/4 with the same...
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Jcpenney Optical Eyeglasses
#1238370
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I spent close to 400.00 on 2 pair of glasses. Transition scratch free extra warranty. I go back because the glasses are not turning in sun. She puts it under thier UV light and of course it's gonna turn. They wanted me to wait and break them in. Do I did nothing...
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2.0
Product
Jcpenney Optical Eyeglasses
#1225327
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I am now accusing JCPenney Optical of a bait-and-switch as I ask to see the original pair of glasses that I originally ordered that were hanging on the outside Shelf. Obviously there are nowhere to be found. My purpose was to compare what I actually got to what I...
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1.5
Product
Jcpenney Optical Eyeglasses
#1205940
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I had a $250 allowance with my insurance company for glasses.They have one price posted and when you're getting them they quote a double the price amount. I said forget it and all of a sudden I could get my glasses for what I had. How is that possible unless they are...
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Jcpenney Optical Eyeglasses
#1189694
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