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Do not buy glasses-go anywhere but JCPenny! The facility that makes glasses is in New Jersey-THE ONE FACILITY!!

this means your glasses take what they say will be "2-3 weeks" but is really like 5-6 weeks and trust me probably longer with the upsells on the glasses! You would be better off going to local location that makes your glasses in state if not in the store. Also DO NOT purchase their warranty-because if your glasses do break the manager is not experienced enough to say if it will be covered by warranty and so they make you pay to send them in for ANOTHER 5-6 weeks! The warranty is $25 copayment plus a percentage of the cost of the glasses!


if you don't understand this means you will be WITHOUT glasses while your glasses are being reviewed under the warranty plan! How does a person suppose to drive, let alone live doing day to day activities!

Product or Service Mentioned: Jcpenney Optical Eyeglasses.

Reason of review: Damaged or defective.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Resolution to a defective product, Wait time for glasses.

Company wrote 0 private or public responses to the review from Jan 20, 2017.
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