Contact Jcpenney Optical Customer Service
Jcpenney Optical Phone Numbers and Emails
Toll-Free Number:
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(866) 435-7111
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(877) 527-3937
Jcpenney Optical Email:
How to Contact Jcpenney Optical?
Most Popular Number:
| Total calls: 64 | Issue resolved: 1 | Last call: Sep 25, 2024 |
Jcpenney Optical Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jcpenney Optical Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jcpenney Optical is 8664357111. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Jcpenney Optical mainly because of product/ service, request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jcpenney Optical Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jcpenney Optical is 8664357111. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call Jcpenney Optical mainly because of product/ service, request for information, payments and charges.
The best email to contact Jcpenney Optical is info@jcpenneyoptical.com.
Contact Information
Jcpenney Optical Website:
Jcpenney Optical Help Center:
Corporate Office Address:
Summary of Jcpenney Optical Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jcpenney Optical?
Product/ Service Question:
- “Complaint”
- “Upset”
- “Problem with glasses”
Request for Information Question:
- “Order help”
- “Find out when glasses will be ready”
- “Find out where my glasses are, ordered 9/5/2023”
Payments and Charges Question:
- “Very disappointed. Need to speak to someone in charge”
- “Need receipt for 2020”
- “Want my paid for glasses”
Return/ Replace Question:
- “Change in prescription”
- Return glasses and frames and have insurance adjusted so i can go somewhere.else.
- “Incorrect prescription”
Shipping and Delivery Question:
- “Haven't received my glasses ordered 12-7-20”
- “Where is a JC Penney optical”
- “Need tracking information on the status of my newly ordered glasses. Mine broke and i need the new ones right away. Help help help. How long do i have to wait”
Staff Question:
- “Customer service complaint”
- “Extremely rude employees at the canton store!”
Other Question:
- “Issues”
- “I want my glasses”
- “Follow yp”
Compare Jcpenney Optical Customer Service To
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