I spent close to 400.00 on 2 pair of glasses. Transition scratch free extra warranty. I go back because the glasses are not turning in sun. She puts it under thier UV light and of course it's gonna turn. They wanted me to wait and break them in. Do I did nothing...Read more
Jcpenney Optical - Delayed pick up
After paying for the prescription and the frame at the Queens center mall, l went there two weeks later only to be informed that the details have not yet been sent. I am really pissed off. I am very disappointed and don’t think l will be wasting my money and time at this location again !!!!!!!!!
I was lured in with an outstanding advertisement for eyewear at JCPenney North Myrtle Beach Mall. I spent $293 to purchase a highly discounted pair of eyeglasses and also sunglasses. Receive them within a respectable amount of time after they were ordered. However my...Read more
Jcpenney Optical - Great!
Jean Creek and other staff members were very helpful for me and my wife during and after purchasing glasses at the JCPenney Optical in Daytona Beach Florida at the Volusia Mall. Thank you!!
Ordered a pair of glasses from them , they say they delivered one pair to my house which i never recieved , they refused to refund me the money for the pair they lost , remade the glasses but the prescription is so badly made , and still they refuse to refund any money...Read more
I had a $250 allowance with my insurance company for glasses. They have one price posted and when you're getting them they quote a double the price amount. I said forget it and all of a sudden I could get my glasses for what I had. How is that possible unless they are...Read more
I bought a pair of glasses at J.C. Penney at Warwick Mall in Rhode Island. I've been wearing glasses for (literally) 50 years, and I have never had so much trouble in my life. When I initially picked up the glasses, the prescription had been done improperly, and they...Read more
Jcpenney Optical - Amazing. Greatest optometrist!
I went a week ago for an eye exam and for a new pair of glasses. This was my second time going to the one in Mall of Georgia and i refuse to go anywhere else. The doctor is super sweet and explained everything to me in a way that i could understand. Every time i go i get in and out and leave happy. My glasses came quicker than expected and I LOVE them. Very happy with both times Ive come here.
Both my husband & I got glasses (May & July 2017) My glasses had a screw break on the nose piece- These were sent back as a manufacturer defect. When I got them back 2 weeks later, I noticed that the attachment point was still loose and the glasses "wiggled" a lot. Was...Read more
Jcpenney Optical - Dissatisfied customer!
Very upset that my glasses get scratched. This has happen twice. Your optical emplyee was very rude and told if it happen again there's nothing they can do. PS I'm very careful when cleaning my glasses also I had have glesses from other places that I still own and are in perfect condition. Thank you From a very dissatisfied customer
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