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The glasses didn't fit well and all they did was adjust them and adjust them over and over. when I wore them I would get dizzy and the sidewalk would look all like a hill . They broke before the year was up. When I purchased them I was told that I didn't have to buy...
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1.3
Product
I liked
  • Do no like
  • Do not like
I didn't like
  • Dishonest salesperson
#1086839
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I went to jcpenny store in elmhurst queen mall. I was working a lot and forgot to refill my contact need and encounter someone who didn't greet me, paid 66 dollar and ask for a sample and she said we don't give sample and I said can I call Wednesday to see if you...
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1.4
#1083302
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I went to the Tacoma Mall Penny's to purchase glasses. I don't have insurance for eye care so I went for their $99 dollar special. First you have to find a frame that is under 100, of which there is very few. most are $120 and up. When I finally did find a pair. she...
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1.0
I didn't like
  • Staff was rude
#1077417
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Jcpenney Optical - Margarita Godomar

Jcpenney Optical
#1048840
Lo peor que me pudo pasar en lentes, mala calidad, de vidrios y marcos y la atencion pecima Un gran robo
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Short Review on March 17, 2017

Jcpenney Optical
#1021908
1.4
Purchased two pairs of what I thought was 2/ $99, was charged $287, and I literally cannot see out of either pair. I have been trying to wear them for six months and can't do it for longer than 45 minutes, I am still wearing my old ones, what a waste of money.
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Eyeglasses Review

Jcpenney Optical
#966553
3.1
Its been over 4 weeks no glasses yet
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Short Review on November 28, 2016

Jcpenney Optical
#962880
I was in NY Roosevelt Field Mall JC Penny optical and this old sales lady was extremely nasty and very very RUDE and it seems she was ready to punch and kik you at any momment Very bad bad experience
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First of all, i am disabled and on a fixed income. I went to the Salem JCP Optical in November 2016. I got glasses to the tune of $370, I got progressive, scratch resistant, glare reducing lenses and a 1 year warranty. These glasses are ***! I have to look down to the...
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1.0
#1070848
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First of all the frames I picked out they said they would save for me and they could not find them.. second the doctor just wrote out glasses for ready.. I wear bifocals all the time.. so when the lady that was putting my order together she could not read the numbers...
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1.8
I didn't like
  • Optical department was in hagerestown md
  • Product delivery
  • Optical dept was in hagerstown md
#1064396
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The doctor gave me the wrong prescription. .just for reading glasses..when I wear bifocials. .I lady could not even read the numbers. She said the doctor must of been having a bad day.. I left and told them they better NOT BILL MY INSURANCE COMPANY. .and besides that I...
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1.7
#1063932
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WARNING: You pay through the nose for a pair of glasses. Coupons are not accepted for what you really want - then you pay hundreds of dollars for a teens glasses only to have them break and you pay extra for scratch resistance and they scratch worse than if you had...
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Anonymous
Anonymous

Do not Buy Glasses at JCPenney Optical

h.kitchener
h.kitchener

Not much sense in paying "hundreds" of dollars for a teen's glasses. Try Walmart Vision and get the cheapest frame they make. The basic lenses all cost the same for whichever ...

#1063778
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I am from Boynton Beach Florida...I never go in and comment but this my 3rd aweful encounter with JcPenny Optical at the Boynton Beach mall is the worst...My daughter had an eye exam back in Nov 2016..We were assisted by two older gentlman Mark and Robert very...
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#1062018
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From the moment I walked in the saleswoman had an attitude with me (for no reason whatsoever) I gave her my name and said I had an appointment for an exam and she goes "oh, we've been trying to contact you to confirm your appointment" (mind you, I never received an...
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1.9
I didn't like
  • Poor customer service
#1059657
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I had an eye exam in August 2016. They doctor gave me a prescription and I went to a location near my house to get it filled for glasses. When I received the glasses 2-1/2 weeks (later after being promised 7-10 days), I could not see clearly. I took them back and the...
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Anonymous
richard weiler

make them pay, pay , pay. They should have diagnosed the cataracts at your first exam. they are at fault.Small claims is a great option.

1.5
I didn't like
  • Poor response to complaints
  • Customer service
  • Product delivery
#1035350
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