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First of all the frames I picked out they said they would save for me and they could not find them.. second the doctor just wrote out glasses for ready.. I wear bifocals all the time.. so when the lady that was putting my order together she could not read the numbers...
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1.8
I didn't like
  • Optical department was in hagerestown md
  • Product delivery
  • Optical dept was in hagerstown md
#1064396
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The doctor gave me the wrong prescription. .just for reading glasses..when I wear bifocials. .I lady could not even read the numbers. She said the doctor must of been having a bad day.. I left and told them they better NOT BILL MY INSURANCE COMPANY. .and besides that I...
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1.7
#1063932
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WARNING: You pay through the nose for a pair of glasses. Coupons are not accepted for what you really want - then you pay hundreds of dollars for a teens glasses only to have them break and you pay extra for scratch resistance and they scratch worse than if you had...
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h.kitchener
h.kitchener

Not much sense in paying "hundreds" of dollars for a teen's glasses. Try Walmart Vision and get the cheapest frame they make. The basic lenses all cost the same for whichever ...

#1063778
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Jcpenney Optical - Margarita Godomar

Jcpenney Optical
#1048840
Lo peor que me pudo pasar en lentes, mala calidad, de vidrios y marcos y la atencion pecima Un gran robo
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Short Review for March 17, 2017, Pc_pricing

Jcpenney Optical
#1021908
1.4
Purchased two pairs of what I thought was 2/ $99, was charged $287, and I literally cannot see out of either pair. I have been trying to wear them for six months and can't do it for longer than 45 minutes, I am still wearing my old ones, what a waste of money.
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Eyeglasses Review

Jcpenney Optical
#966553
3.1
Its been over 4 weeks no glasses yet
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Short Review for November 28, 2016

Jcpenney Optical
#962880
I was in NY Roosevelt Field Mall JC Penny optical and this old sales lady was extremely nasty and very very RUDE and it seems she was ready to punch and kik you at any momment Very bad bad experience
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I am from Boynton Beach Florida...I never go in and comment but this my 3rd aweful encounter with JcPenny Optical at the Boynton Beach mall is the worst...My daughter had an eye exam back in Nov 2016..We were assisted by two older gentlman Mark and Robert very...
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#1062018
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From the moment I walked in the saleswoman had an attitude with me (for no reason whatsoever) I gave her my name and said I had an appointment for an exam and she goes "oh, we've been trying to contact you to confirm your appointment" (mind you, I never received an...
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1.9
I didn't like
  • Poor customer service
#1059657
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I had an eye exam in August 2016. They doctor gave me a prescription and I went to a location near my house to get it filled for glasses. When I received the glasses 2-1/2 weeks (later after being promised 7-10 days), I could not see clearly. I took them back and the...
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1.5
I didn't like
  • Policies regarding wrong prescriptions
  • Product delivery
  • Customer service
#1035350
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I recently purchased two pairs of eyewear from j c Penney optical, a pair of no line bifocals and a pair of prescription sunshades. I love the sunshades and have had 0 problems with them but the bifocals......well that's a different story. I had to take them in to the...
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1.2
I didn't like
  • Customer service
  • Poor customer service
#1034918
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I purchase a groupon twice giving me $290 any pair of prescription glasses or sunglasses. The firat time i went i received great service the groupon was honored and i just payed the difference of $10. The second time i went the price of a similar frame said $99 But the...
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1.0
#1029974
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On March 22 around 2:00 p.m. I went with my mother to look for glasses at JCPenney Optical at Ridgedale. The man interacting with my mom was very harsh with her. I told my mom we needed to leave because of the way he was treating her. I told the man that if we came...
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1.0
I didn't like
  • Customer service
#1025029
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I went to JC Penny Optical around 11:30 on Mar 15, 2017 (my lunch hour) to pick up my glasses and the Optical shop is closed but it says the store hours 10-6. I keep on going back to check if they are open. The saleslady (mens dept) who is across from the Optical Shop...
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#1021234
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